Please expect slower than normal processing and delivery times due to the limited number of staff allowed to work in shipment warehouses and courier companies because of social distancing guidelines. We are doing all doing our best and we appreciate your support and patience.

How do I contact the Post Office Customs?

All telephone calls to Customs offices will now be routed automatically to the SARS Contact Centre on 0800 00 7277. This process has been introduced at SARS offices around the country in order to offer clients improved tracking and tracing of queries, as well as a single telephone number or point of contact, ensuring that your call will always be answered swiftly. For further Customs queries, please contact their office at:
Physical Address: JHB International Mail Centre, Corner Jones & Griffiths Road, Jet Park long term parking
Telephone Number: 011 390 1962 Fax: +27 (0) 11 961 6077