Please expect slower than normal processing and delivery times due to the limited number of staff allowed to work in shipment warehouses and courier companies because of social distancing guidelines. We are doing all doing our best and we appreciate your support and patience.

Returns

  • How do I return my purchase?

    Ā  We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair / replace it, or credit your account, subject to the below terms. This Policy applies to products bought from Zasttra Marketplace itself and from South A...
  • Is there a warranty on the products?

    Yep. 6 months minimum warranty on all goods. Please note that terms and conditions apply. If you have any questions just send us a mail.
  • Return an item

    To return an item, please contact the seller of the item from your account to request for a return of an item. HOW DO I CONTACT THE SELLER?
  • Returns Policy

    Ā  We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair / replace it, or credit your account, subject to the below terms. This Policy applies to products bought from Zasttra Marketplace itself and from South A...
  • What if it's broken?

    Before you call us (or the cops) stop and consider that you might be doing something wrong. Yes, we know you think the product is faulty, but statistically it is unlikely. Read the manual. Google it. Try to call the manufacturer and ask if they know. If all else fails, please visit ourĀ returns pa...
  • What if you send me the wrong thing?

    That never happens. Jokes. We are humans, not machines. If we have delivered the wrong product, a faulty product, or have misrepresented the offering with an incorrect picture or description - we'll humbly accept we've slipped up and resolve the situation speedily with a replacement or full refun...