Please expect slower than normal processing and delivery times due to the limited number of staff allowed to work in shipment warehouses and courier companies because of social distancing guidelines. We are doing all doing our best and we appreciate your support and patience.

Why am I being charged to collect my item?

You do not have to pay additional shipping or taxes. In the event that you are charged VAT or additional taxes when your order is delivered, charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges. Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information is accurate.